Legal
Privacy Policy
Effective Date: April 13, 2026
Information We Collect
We collect information you provide directly, such as name, email, account details, workspace content, uploaded files, team updates, and communications you send to us.
How We Use Information
We use information to provide and improve Collato.io, operate workspaces, authenticate users, process billing, support collaboration features, respond to requests, and maintain platform security.
Service Providers
We work with trusted providers to run the product, including authentication, infrastructure, billing, and email delivery providers. These providers process data on our behalf under contractual controls.
AI and Workspace Content
Workspace files, updates, and notes may be processed to generate structured summaries and assistant responses. Access controls and workspace settings are used to limit who can view project information.
Cookies and Similar Technologies
We use cookies and similar technologies for login sessions, security, and core product functionality. Additional analytics usage may be added over time with updates to this policy.
Data Retention
We retain data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and account status.
Security
We use reasonable technical and organizational measures to protect information. No method of storage or transmission is fully secure, and we cannot guarantee absolute security.
Your Choices and Rights
You can request access, correction, or deletion of personal information by contacting us. We will review and respond in line with applicable law and operational requirements.
Children's Privacy
Collato.io is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
International Data Transfers
Your information may be processed in countries other than your own. Where applicable, we use safeguards designed to protect data in cross-border processing scenarios.
Policy Updates
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
Contact
For privacy requests or questions, contact support@collato.io.